return policy
- Exchange and return are guaranteed rights for all our customers and apply to all products offered on our store.
- All products displayed on our store are eligible for the return and exchange policy according to the terms and conditions stated on this page.
- Returns or exchanges are possible if the product is in its original condition at the time of purchase and packaged in its original packaging.
- Returns within three (3) days and exchanges within seven (7) days from the date of purchase.
- Please contact us through our 'Contact Us' page or via our phone numbers to request a return or exchange.
- Please photograph the product and send it along with your city, address, and order number for exchange if the product is spoiled, defective, or not as agreed upon.
- A full refund will be issued to the customer if the received product is completely different from the product description on our website.
- We are not responsible for any expectations of product usage not mentioned on the product page of our website.
